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The library contains the knowledge base and administration guides. The administration guides will open in a new window or tabpage.

Collapse Knowledge Base

Collapse RES Workspace Manager (RES PowerFuse)

RES Workspace Manager (RES PowerFuse)

Expand 3rd Party

Expand AppGuard / Security Management

AppGuard / Security Management

Expand Application Management

Application Management

Expand Building Blocks

Building Blocks

Expand Configuration Management

Configuration Management

Expand Desktop Enviroment / Management

Desktop Enviroment / Management

Expand Error Messages

Expand Installation / Upgrade

Installation / Upgrade

Expand Instant Reports

Instant Reports

Expand Logon/Logoff

Collapse Monitoring, Auditing & Alerting

Monitoring, Auditing & Alerting

Expand Access Control List / Workspace Analysis

Access Control List / Workspace Analysis

Expand Active Users / Workspace Sessions

Active Users / Workspace Sessions

Expand Modification Log

Modification Log

Expand PowerMail / Alerting

PowerMail / Alerting

Collapse PowerTrace/Usage Tracking

PowerTrace/Usage Tracking

"Daily maximum users for application" in PowerTrace Viewer "Application" tab displays incorrect values

"Daily maximum users for computer" on PowerTrace "Computer" tab displays incorrect values

"Disconnect idle session" policy does not work in RES PowerFuse session

"Time Active" on PowerTrace "Details" tab displays incorrect values

Applications not correctly reported in PowerTrace when application virtualization is used

Clear PowerTrace Database with FoxPro does not work

Does PowerTrace support information based on group membership ?

Duplicate applications in PowerTrace Viewer

Duplicate usernames in PowerTrace

Error log shows an error message: pwrcache.exe PFDAL.Execute ERROR: Insert into TBLHistory ....

Error message: (5) Invalid procedure call or argument - DetailRefresh - Pwrtrace.exe

Error message: (6) Overflow - PwrTraceEndApp - pwrmenu.exe

Error message: 380 Invalid property value - frmPwrTrace.Load - pwrtrace.exe

Error message: ERROR EM:PWRTRACE_TRUNC_HISTORY

Error message: Fatal Error : [EM:TECH_ITEMSAVE1]

Error message: frmACL.IvwVal.DblClick - when starting PowerTrace locally

Error message: NON-fatal error: [EM:PWRTRACE_TRUNC_APP] when clearing PowerTrace information

Error message: pwrsync.exe - SyncPowerTrace [SILENT] - [Microsoft][ODBC SQL Server Driver][TCP/IP Sockets]ConnectionOpen (gethostbyname()())

Error message: S1T00: [Oracle][ODBC][Ora]ORA-01013: user requested cancel of current operation - PWRTRACE_TRUNC_APP - pwrtech.exe

Error opening PowerTrace Viewer: Connection to database could not be established. Powertrace viewer will now exit

Event log information does not correspond with PowerTrace log

HOWTO: View concurrent use of computers in PowerTrace

Inconsistency in PowerTrace data

Inconsistent Logging of OU Information in PowerTrace

Incorrect number of user sessions in PowerTrace Current Activity

InPrivate browsing is not available in Microsoft Internet Explorer 8 or higher

Instead of the application name a "~" is shown in PowerTrace

Laptops are unable to synchronize PowerTrace data

No Workspace Sessions and Workspace Analysis in RES PowerFuse Management Console

PowerTrace displays fewer licenses in use than actual amount of licenses in use

PowerTrace information is not correct

PowerTrace reports double userIDs

PowerTrace Viewer does not show any Current Activity or detailed history

PowerTrace Viewer reports an error (1117) Index given is out of bounds

Powertrace Viewer shows incorrect or no information about subscribed applications

Session status not correctly reported in PowerTrace Viewer of RES PowerFuse 2008

SoftGrid application info not recorded by PowerTrace

Strange user names appear in PowerTrace / Usage Tracking

Unable to clear transaction log due to an SQL error

Usage Tracking information is missing for Workspace Extended applications

User selection in PowerTrace unavailable

Webtrace does not log website information when Internet Explorer is virtualized with Softricity

WebTrace information not logged

WebTrace information not visible in Console-only installation

Which SQL tables contain the PowerTrace information?

Wrong time notation in Microsoft Excel when pasting data from PowerTrace

Expand Performance Management

Performance Management

Expand RES PowerFuse Setup

RES PowerFuse Setup

Expand RES Service

Starting the first RES PowerFuse session after a (re)boot maybe slow

Unable to add exclusions from Sampled Data

Expand RES Subscriber (Agent)/RES PowerFuse Workspace Extender

RES Subscriber (Agent)/RES PowerFuse Workspace Extender

Expand RES Automation Manager (RES Wisdom)

RES Automation Manager (RES Wisdom)

Expand RES Virtual Desktop Extender

RES Virtual Desktop Extender

Collapse Administration Guides

Administration Guides

RES Automation Manager 2011

RES Automation Manager 2012

Service Orchestration 2011

RES Workspace Manager 2011

RES PowerFuse 2010

Q200057 User selection in PowerTrace unavailable

Unable to select a user in PowerTrace (unavailable). RES PowerFuse is managed by copying only the pwrtech.exe and pwrmenu.ini files locally and by starting "pwrtech" using the "/remote" switch.

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Copyright © 1998-2011 Real Enterprise Solutions Development B.V. All rights reserved, U.S. Pat. No. "US 7,433,962", patents pending. RES, RES Workspace Manager, RES Automation Manager, the RES logo and the RES Workspace Manager Logo are registered trademarks of Real Enterprise Solutions Nederland B.V. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. All other product names, company names, marks, logos, and symbols are trademarks of their respective owners.