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The library contains the knowledge base and administration guides. The administration guides will open in a new window or tabpage.

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Collapse RES Workspace Manager (RES PowerFuse)

RES Workspace Manager (RES PowerFuse)

Expand 3rd Party

Expand AppGuard / Security Management

AppGuard / Security Management

Expand Application Management

Application Management

Expand Building Blocks

Building Blocks

Collapse Configuration Management

Configuration Management

Expand Folder Synchronization

Folder Synchronization

Expand Instant Datasources

Instant Datasources

Expand Instant File Associations

Instant File Associations

Expand Instant MAPI - Instant Mail

Instant MAPI - Instant Mail

Collapse PowerLaunch

"Access Denied" when executing an External Task

"Configuring AppGuard" and/or "Processing Security Management" during logon takes a long time

"Disconnect all networkprinters before logging off/on" does not work on Windows 7

"Drag and Drop" cannot be used when sorting Favorites in Internet Explorer

"Performing first time init shell" every time user logs on

"pwrstart" and "pwrmenu.exe" use a significant amount of CPU time during logon

"Send to Desktop" function is not working

"Unmap" command does not remove drive mapping

$ADINFO does not resolve User Information correctly

$adinfo(tshomedirectory) returns empty in RES PowerFuse session

%saverpic% does not work to set custom bitmap for screensaver

“First time Shell init” initializes every time a RES PowerFuse managed desktop is started on a Microsoft® Windows® 64-bit operating system versions

A-Drive (Floppy) visible after upgrade to RES PowerFuse 2008

ADM(X) file not shown after import

Adobe Distiller fails to write to PDF

Application .ini file not used on the user home drive

Application does not run when started with RES PowerFuse

Application relying on an environment variable "clientname" will not start.

Application removed from Real Enterprise Manager, but PowerLaunch settings of that application not removed

Applications and settings based on Groups and/or OU`s unavailable

Autocount function not always functional

AutoLaunched application also starts for published application

AutoLaunched applications are not started in RES PowerFuse Shell

Buttons in PowerLaunch unavailable: it is not possible to add items

Cannot browse directly to long UNC path names on other domains

Cannot print to different paper tray

Cannot remove the Language Bar from Desktop

Cannot set local printer with RES PowerFuse

Changed printer objects aren`t refreshed in the RES Powerfuse management console

Changes made on Powerlaunch level are not made on all servers

Choosing "Off" for a ADM(X) GPO takes no action in RES PowerFuse

Client drives are not displayed or not accessable in a RES PowerFuse or RES Workspace Manager session

Connecting printer objects at logon takes a long time per object

Content of .ini file is changed when copied to user profile with User Profile Directory feature in RES PowerFuse/Workspace Manager

Creating a drive mapping to a share name that does not start with \\ fails

Default folders not added to the Home Directory

Default printer changed unexpectedly

Default printer lost when using mandatory profile and Printers.lst

Default printer not always saved with correct case letter

Default value in exported registry key is empty

Delay when opening Office with a file from Explorer

Desktop background color and picture not correct

Desktop items lost after logging in with RES PowerFuse 2008 SR5

Desktop maintenance with Profile directory does not work

Despite the RES Homedrive not being available, RES Workspace Manager User Event Log reports that actions are performed and OK

Double refresh on changing network connectivity

Drive and port mappings do not reconnect after network refresh, when switching from offline to online state

Drive mapping created in PowerLaunch is not mapped as expected

Drive mapping does not change from hidden to non-hidden when a workspace refresh is performed

Drive mappings in session not available in subscribed application

Drive mappings not applied in RES PowerFuse session

Drive mappings, substitutes and/or variables are set without group membership

Drive Substitute with unique drive-letter not visible when switching from online to offline connection state

Drivemapping with different credentials not working

Drives mapped by PowerLaunch aren`t always available in a RES PowerFuse session

Editing INI-file with PowerLaunch does not overwrite old value

Enumerating LDAP information takes very long time

Enumerating User Groups takes long

Enumeration of the printer list in PowerLaunch is slow

Environment variable on application level remains active for virtual applications

Environment variable set by application not set for processes started earlier on

Environment variables do not work correctly with User Settings.

Environment variables do not work on Thinstall applications

Environment variables on application level delete original environment variables

Environmental variables not active in "Run application now" in Real Enterprise Manager

Error (52) Bad file name or number, frmprofiledir.loadfiledir

Error 1327 Invalid H:\

Error message - fysnsanityCheck2 - (429) ActiveX component can`t create object - pwrstart.exe

Error message: (384) A form can`t be moved or sized while minimized or maximized - frmHelpDesk.Form.Load

Error message: (429) ActiveX component can`t create object - fysnsanityCheck2 - pwrstart.exe

Error message: (5) Invalid procedure call or argument - CreateDesktopLinks - pwrmenu.exe

Error message: (62) Input past end of file - frmTasks.LoadTasks - pwrtech.exe

Error message: (70) Permission denied - frmTasks.SaveTasks - pwrtech.exe

Error message: (75) Path/File access denied - TrinitySaveLog - pwrstart.exe

Error message: (75) Path/File access error - frmEditRegistry.ExportRegFile - (75) Path/File access error

Error message: (75) Path/File access error - frmItem.SavePL - pwrtech.exe

Error message: (75) Path/File access error - RemoveFolder - pwrstart.exe

Error message: (76) Path not found - SaveDesktopLinks - pwrmenu.exe

Error Message: (91) - SharedTrinityEngine.RetrieveHomeDir

Error message: (91) Object variable or Write block variable not set - frmEditADM.miSave_Click - pwrtech.exe

Error message: 1203 - No network provider accepted the given network path

Error message: 53 - file not found - frmMappings.SaveMappings - pwrtech.exe

Error message: Application cannot be started - when trying to start an application with a *.lnk file

Error message: Cannot connect to client drive

Error message: Encountered keys belonging to "SOFTWARE" during import of registry file

Error message: Error 13 - Type Mismatch - frmEditREgistry.FillRegVals

Error message: Event ID 110 - Connection dropped by client due to timeout. This warning may be ignored.

Error message: frmEditADM.WriteRegKey - (6) Overflow when saving adm file

Error message: PM:SEAT_UPDATE_RESERVATION

Error message: PowerLaunch could not create Access Balancing slot in .....

Error message: PowerMenu cannot continue because necessary information cannot be written to " .lock"

Error message: TEMP setting checked Changed invalid TEMP to c:\progra~1\respow~1\data\temp

Error message: The location of your desktop folder does not exist or there is no free space left on this location......

Error: (5) Invalid Procedure call or argument - ProcessRegFile - pwrstart.exe

Error: (7) Out of memory - Pwrtech.exe

Error: 5 - Access is denied when mapping LPT port

Event Log errors when connecting to client drives

Eventlog message not correct in case of printserver failover

Exclude group option not working correctly

Exclusions on User Preferences are not shown in an Instant Report on Application level

Execute Script Command not completed when "Wait for task to finish before continuing" is disabled.

Explorer does not respond for short amount of time

Extending environment variables more than once in PowerLaunch does not work

External task at logoff is not running when connection state "Online" is used

External Task unable to use default printer

External tasks at logoff are not executed on Microsoft Windows 7

External tasks that are set to run once are executed twice

Extra files/folders Home Directory Maintenance always created

File Printing not working correctly

Folder attibutes specified in Home Directory Maintenance are not working

Folder Synchronization not performed at logoff

Folder Synchronization task executed at log on, instead of the configured interval

Folder Synchronization task syncs to an incorrect remote location when Remote Folder contains a variable

Friendly name for local disk is not set

Friendly name of drive mapping is not set correctly

Full home drive synchronization does not work correctly

Global Variable %SFT_SOFTGRIDSERVER% is not resolved by the SoftGrid client since RES PowerFuse 2008

Hide Drive settings is not working

HKEY Current User registry contains Environment.RES key

Home directory does not contain expected files from model directory

HOWTO: Authorize an executable in AppGuard placed at a random location

HOWTO: Change the default location of Mail and News folders of Outlook Express with RES PowerFuse

HOWTO: Change the local taskbar behavior when using RES PowerFuse Workspace Extender

HOWTO: Configure Trusted and Restricted sites for Internet Explorer with RES PowerFuse

HOWTO: Create a drive mapping to $adinfo(HOMEDIRECTORY)

HOWTO: Create a mapping to a folder

HOWTO: Create a Performance Analysis Dump file

HOWTO: Delay auto starting applications for a number of seconds

HOWTO: Disable Find Printer option in Search

HOWTO: Drive and Port Mappings

HOWTO: Enable drop shadows for icon labels on the desktop on global level

HOWTO: Generate unique number for application at startup

HOWTO: Hide home drive for specific Group, OU or User

HOWTO: Increase the number of PowerLaunch event logs

HOWTO: Integrate Ole Objects into Microsoft Access

HOWTO: Launch PowerLaunch settings of a Softgrid application outside the virtual environment

HOWTO: Map drives with Powerlaunch when a RES PowerFuse Agent comes online

HOWTO: Map LPTX to user`s default Printer

HOWTO: Modify Screensaver settings

HOWTO: Place a shortcut to a network location or drive mapping on the desktop?

HOWTO: Remove "Synchronize" from Tools menu of Internet Explorer

HOWTO: Remove registry Key(s) or value(s) from a user profile

HOWTO: Resolve a specific registry key

HOWTO: Run a subscribed application once

HOWTO: Set a friendly name on the Home drive

HOWTO: Set default Microsoft Office Word file location with Res Powerfuse

HOWTO: Set the RES PowerFuse or RES Workspace Manager Language on OU Level

HOWTO: Set User information in Office with user variable

HOWTO: Start an application in Windows Application Compatibility Mode

HOWTO: Use PowerLaunch Drive & Port Mappings to control the Hide Drive policy

HOWTO: Use Windows Printers and Faxes in RES PowerFuse shell

Hyperlinks in PDF files do not open in the RES PowerFuse shell when using Acrobat Reader 7.xx

Idle timeout message appears too early

INFO: PowerLaunch at Application level explained

Instant Datasource ODBC is not working since upgrade to 8.01

Instant File Associations configured with RES VDX Editor are not working

Is it possible for users to enter their own parameters for a RES PowerFuse application?

It is not possible to enforce PowerLaunch settings based on PowerZone AND OU membership by default

KPN Mobile Connect software gives error: "Cannot create system shell notification icon"

LDAP information not enumerated

Local drive always visible in RES PowerFuse Session

Local shares on a workstation are deleted when using RES PowerFuse

Location based printing is not working on roaming laptops

Logoff instead of shutdown when logoff external task is specified

Management Console asks for sharename when adding a local drive in Drive & Port Mappings

Microsoft Office 2000 ignores system`s Hide Drive Policy when you use Open command

Missing Applications and PowerLaunch tasks after migration to RES PowerFuse 8.01

Multiple PowerZone exceptions on a PowerLaunch task do not work

Names of Mailbox folders in Microsoft Outlook appear in different languages

Network drive is disconnected after certain time

Network drive is not accessible if drives with same drive letters but different file shares will be mapped to one user in "fast connection" mode

Network printers (randomly) unavailable

No content from CD-ROM drive visible on XP Workstations with RES PowerFuse shell

No Default Printer Set

No drivemappings after migrating from RES PowerFuse 6.01 to 6.03

No Network Browsing under PowerLaunch settings

No printers based on PowerZones in passthrough session

No printers connected on Windows 2000 environments after installation RES PowerFuse 2008 SR7

No start menu / security / PowerLaunch items applied in user session

Not all drives on group level are mapped

Not all PowerLaunch settings synchronized to laptop

Not possible to use Microsoft Office 2007 Policy template in Real Enterprise Manager of RES PowerFuse 7.03CF and earlier

Not possible to use variable in a registry key without it being resolved

Office language incorrect in RES PowerFuse

Old or missing configuration items in RES PowerFuse Environment

Old printers are still available in the Printing Preferences after a print server migration.

Old printers are still visible in Printing Preferences

Online/Offline Status Drive Substitute does not work correctly

Open File - Security Warning when trying to open shortcut

Parameters in Functions are not always resolved properly

Parameters not working for an application when in a RES PowerFuse session

PATH variable not append when configured as RES PowerFuse PowerLaunch setting

Personalized order of Favorites is not saved

Policies or User registry settings deployed with RES PowerFuse are not working

PowerLaunch changes made on one server cannot be seen on other server(s)

PowerLaunch drive mapping to WebDAV web folder fails

PowerLaunch items on application level remain in previous Workspace Container after importing Building Block

PowerLaunch registry key not set within SoftGrid virtual environment

PowerLaunch Registry settings not working

PowerLaunch setting changes are not visible on all Terminal Servers

PowerLaunch settings do not seem to work

PowerLaunch tasks appear incomplete in an Instant Report

PowerLaunch tasks are not executed on a Microsoft App-V application

Powerlaunch tasks at application level do not run

Powerlaunch tasks at application level do not run when opening document from explorer

PowerLaunch tasks for Citrix Streamed applications do not run

PowerLaunch tasks for Citrix Streamed applications only run during the first launch of the application

PowerLaunch tasks for Citrix Streamed applications work unpredictably

PowerLaunch User Registry setting(s) not applied when Microsoft Office ThinApp application is started

PowerPrint/Printing Preferences might crash when connecting a printer manually

PowerSync delete files unexpectedly

PowerZone based printers not available in passthrough session in RES PowerFuse 8.01

Powerzones based on Hardware Requirement (CD/DVD-Writer) do not work

PowerZones based on IP-addresses sometimes do not work

Printer is not set to default when it is configured with a PowerLaunch task or Action on an application.

Printer name is not displayed in "Add connection to network printer" dialog box

Printer settings not retained for the next session

Printerdriver not visible in printer properties

Printerobjects connected with `Fast Connect` are only visible in PowerPrint after a refresh

Printers are not set, but appear one by one when logged on in a RES PowerFuse session

Problem with Home Directory Maintenance: not all files are being copied

Pwrsync does not delete files and/or folders during synchronization

Red cross/stop sign is displayed on files and folders at Home Directory maintenance

Registry keys not visible in the console

Registry settings have been modified, but not by RES PowerFuse or ADS

Registry settings on application level not shown in RES PowerFuse Series 8 Instant Report

Rerouted %APPDATA% cannot be used with Profile Maintenance

RES PowerFuse Folder Synchronisation hangs for several minutes on "Detecting Changes" at logoff

RES PowerFuse Splash screen ends after "Configuring Security Management"

RES Wisdom job "Download Resources" fails with the error: "Failed (completely or partly) to extract `resource name` to \\machine\drive$

RES Wisdom Query Installed Programs does not return all installed applications

Retrieving Printers in RES PowerFuse Management Console takes a long time

Run keys are skipped by RES PowerFuse / RES Workspace Manager

Run Once tasks run again after importing Building Block

RunOnce key is not set in the virtual SoftGrid environment

Second Default printer is not set

Setting default printer takes long during log on

Settings based on Computer Accounts based on Group or OU membership not working

ShuttlePro device is not working as expected

Since PowerFuse 7.03eSR3, SoftGrid applications start slow and PowerLaunch Tasks are not executed

Slow logons with redirected folder with Windows Server 2003 SP1

Specific DOS box settings are not applied

Specific RDP policy not functioning in RES PowerFuse

Starting .lnk file does not set any parameters

Starting up applications take a long time

Still able to access C: drive when browsing e.g. in the address bar or in an "Open" dialog box after applying "Hide Drive" policy

Still able to access drives when browsing e.g. in the address bar or in an "Open" dialog box after applying "Hide Drive" policy

Strange behavior when starting an application since RES PowerFuse 7.03 SR2

Terminal Server hangs on "enumerating user groups", other Terminal Servers no problem

The folder %programfiles%\data contains files as xx_yyyyyyyy.osd.cfg. These files will not be deleted automatically

The option "Do not configure RES PowerFuse screensaver” does not work

The order of execution configured for the printers is not applied correctly in a user workspace session.

The PowerLaunch settings are completely empty

The setup for the LanguagePack for RES PowerFuse 2010 SR5 presents itself as the LanguagePack for RES PowerFuse 2010 SR4

The supplied password cannot be validated

Toggle function not available

Unable to activate a hyperlink from a Microsoft Outlook e-mail message

Unable to change order of execution on application level from Policy and Registry

Unable to hide client drives when RDP 5.2 is used

Unable to hide home drive

Unable to hide the SoftGrid Drive

Unable to increase the option "Timeout command execution after" above 300 minutes

Unable to select an OU other than from the default OU tree

Unable to set Hide Drive Behavior on application level

Unable to start RES PowerFuse sessions and Real Enterprise Manager

Unable to substitute to a directory on a Citrix client drive

Unable to use variables in drive mappings

Unexpected Start Menu items visible in RES PowerFuse StartMenu

Unwanted Drive Query (floppy A:) at logon or when opening Windows Explorer

USB Key (drive) is not mapped when plugged into the system

User cannot connect to home drive

User Information not passed to Altiris Deployment Server

User specified default local printers are not retained when a new profile or mandatory is used

User specified default printer not set when network printers are connected based on a session refresh

Users cannot log on to RES PowerFuse: the logon stops after first splash screen

Users from a secondary domain do not get RES PowerFuse applications or PowerLaunch settings

Using a variable in the RES PowerFuse Management Console to connect objects, causes a delay

Variable in application name only working after refreshing manually

Variable in registry key is not enumerated

When a user logs on it takes a long time to process printers

When adding a policy file the tree has an entry "Not Supported under the key "HKEY_LOCAL_MACHINE"

When creating Building Blocks, or exporting/importing the setting "Toggle "remove this key and subkeys"" is ignored in registry keys.

When making ICA or RDP connection, the Security Management feature Removable Disks does not function

When restarting a Microsoft Windows Vista client (or higher), a shutdown is initiated even if external task is denied access

When switching from offline to online connection state, environment variables based on $adinfo() are not set

When user is removed from group, group registry keys are not removed

When using a cmd.exe task in RES PowerFuse as an External task it fails: ERROR: 53 - File not found

Windows desktop taskbar toolbars unavailable or missing

Windows Security Dialog box appears partly when using connect as option in a Drive Mapping

Word 97 freezes at splashscreen

Wrong %clientipaddress% value when using Passthrough

Your default printer has changed temporarily

Expand PowerZones

Expand Workspace Containers

Workspace Containers

Tool tip balloons disappearing behind the taskbar after a refresh of the RES PowerFuse session

Expand Desktop Enviroment / Management

Desktop Enviroment / Management

Expand Error Messages

Expand Installation / Upgrade

Installation / Upgrade

Expand Instant Reports

Instant Reports

Expand Logon/Logoff

Expand Monitoring, Auditing & Alerting

Monitoring, Auditing & Alerting

Expand Performance Management

Performance Management

Expand RES PowerFuse Setup

RES PowerFuse Setup

Expand RES Service

Starting the first RES PowerFuse session after a (re)boot maybe slow

Unable to add exclusions from Sampled Data

Expand RES Subscriber (Agent)/RES PowerFuse Workspace Extender

RES Subscriber (Agent)/RES PowerFuse Workspace Extender

Expand RES Automation Manager (RES Wisdom)

RES Automation Manager (RES Wisdom)

Expand RES Virtual Desktop Extender

RES Virtual Desktop Extender

Collapse Administration Guides

Administration Guides

RES Automation Manager 2011

RES Automation Manager 2012

Service Orchestration 2011

RES Workspace Manager 2011

RES PowerFuse 2010

Q200071 Word 97 freezes at splashscreen

Word 97 hangs during startup, displaying its splashscreen.

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Copyright © 1998-2011 Real Enterprise Solutions Development B.V. All rights reserved, U.S. Pat. No. "US 7,433,962", patents pending. RES, RES Workspace Manager, RES Automation Manager, the RES logo and the RES Workspace Manager Logo are registered trademarks of Real Enterprise Solutions Nederland B.V. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. All other product names, company names, marks, logos, and symbols are trademarks of their respective owners.