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The library contains the knowledge base and administration guides. The administration guides will open in a new window or tabpage.

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Collapse RES Workspace Manager (RES PowerFuse)

RES Workspace Manager (RES PowerFuse)

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Expand AppGuard / Security Management

AppGuard / Security Management

Expand Application Management

Application Management

Expand Building Blocks

Building Blocks

Collapse Configuration Management

Configuration Management

Expand Folder Synchronization

Folder Synchronization

Expand Instant Datasources

Instant Datasources

Expand Instant File Associations

Instant File Associations

Collapse Instant MAPI - Instant Mail

Instant MAPI - Instant Mail

.Htm attachment in Outlook gives "File not found" error

Additional mailboxes are displayed as "Microsoft Exchange Message Store"

Additional Mailboxes are displayed as "Microsoft Exchange-berichten archief"

Additional mailboxes are not always set correctly by Instant Mail for SoftGrid applications

Additional mailboxes displayed in MAPI template without additional mailboxes

Additional mailboxes not configured with Instant MAPI

After upgrade of the SoftGrid client to MS APPV 4.5, Instant Mail does not create a mail template correctly

An Explorer window pops up when using the "Edit plain text" or "Edit RichText" button when editing "Replies and forwards"

By default, incorrect mail provider is set in MAPI profile

Cannot find Exchange Server message when using Outlook in offline mode

Changes in voluntary Outlook Signature are not preserved

Contacts folder is not displayed in Outlook address book

Customized Outlook settings are reset every time Outlook starts

E-mail signature not applied when using standard mail forms

Email configuration fields in Send Message action are empty

Empty $ADInfo() values (Instant Mail) at Outlook Signature in Offline mode

Error message: "Cannot find the associated program"

Error message: (-2147463168) Automation error - sharedAuthenticateUser.AppendUserProperties - pfwsmgr.exe

Error message: (340) Control array element `61` doesn`t exist - UpdateSwitch - pwrmenu.exe

Error message: (52) bad file name or number - frmACL.Form_Load - pwrtech.exe

Error message: (76) Path not found - FysnParseCopy - pwrmenu.exe

Error message: Faulting application pwrmapi.exe, faulting module MSMAPI32.DLL

Error message: Outlook unable to find signature

Error opening attachment in Outlook 98

Error: (35602) Key is not unique in collection - frmEditMAPI.cmdOK.Click

Error: (91) Object variable or Write block variable not set - SharedTrinitySharedEngine.fstrGetADInfo - pwrmenu

Exclude group option not working correctly

Extra additional mailbox appears when double clicking a msg file from explorer

HOWTO: Clone PowerZones, Instant Mail templates and Instant Datasources

HOWTO: Configure Instant MAIL

HOWTO: Configure Lotus Notes Mail

HOWTO: Configure the contextmenu SendTo "Mail Recipient"

HOWTO: Configure the Outlook archive path

HOWTO: Implement CallPilot MAPI Service

HOWTO: Make user-specific signatures in RES PowerFuse

HOWTO: Print Microsoft Word attachments directly from Microsoft Outlook

HOWTO: Use Instant MAIL with MDaemon Mail Server

HTTP Settings in Instant Mail shows duplicate entry in Dutch

Images not displayed in e-mail signature

Importing Buildingblock of Instant Mail causes offline file location to reset to default.

Instant Mail profile is not configured in Instant Passthrough application

Instant Mail template is not created for SoftGrid applications

Instant Mail templates that are configured separately don`t take effect

Instant MAPI %fullusername% displays "displayname"

Instant MAPI does not create UNICODE Outlook 2003 .pst file

Instant MAPI/Mail does not create a MAPI profile

Instant MAPI: "Use AD to resolve Exchange server" is unavailable

Line distance not correct in Instant Mail Signature

Microsoft Outlook automatically adds a shortcut to the QuickLaunch toolbar

Microsoft Outlook crashes when creating mail in a different language

Microsoft Outlook Signature not correct when a laptop is in offline mode

Microsoft Word does not start when Word used as e-mail editor

Minimized application windows are not restored correctly

Names of Mailbox folders in Microsoft Outlook appear in different languages

Non-responsive session when receiving e-mail

Outlook 2007 Reading Pane, always at the right with new Profile

Outlook attachment settings are not saved

Outlook Preview Pane switches back to the default position

Outlook signature is not updated after changing AD User properties

Password field grayed out of SMTP server password in "Internet Email" template in RES PowerFuse 8 SR4

Personal Folder(s) will not be added to mail profile when configuring it in separate Instant Mail

Second LDAP Addressbook entry in Instant Mail

Signature is not created as defined in the Real Enterprise Manager

Signature lost when user logs on/off or moves to different server and/or workstation

Signatures created in Instant MAPI unavailable in Microsoft Outlook

Starting .oft results in attachment

The Offline Folders option is not functional

Unable to configure Instant Mail settings for Zimbra mail server

Unable to configure multiple signatures for Microsoft Outlook with Instant Mail

Unable to edit HTML code for signature

User created Additional mailboxes disappear when "Clear history" is used

Users are presented with a list of Mailboxes

Variables are not visible in signature

When Microsoft Outlook is started, the process becomes active, but not visible for users

When using "send to" Outlook function from within Microsoft Word a mandatory signature can`t be used

Wrong account properties are shown in Workspace Analysis

Wrong allignment created when text is centered in a Signature for Microsoft Outlook

Wrong signature in user`s profile

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Expand Workspace Containers

Workspace Containers

Tool tip balloons disappearing behind the taskbar after a refresh of the RES PowerFuse session

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Desktop Enviroment / Management

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Installation / Upgrade

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Instant Reports

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Expand Monitoring, Auditing & Alerting

Monitoring, Auditing & Alerting

Expand Performance Management

Performance Management

Expand RES PowerFuse Setup

RES PowerFuse Setup

Expand RES Service

Starting the first RES PowerFuse session after a (re)boot maybe slow

Unable to add exclusions from Sampled Data

Expand RES Subscriber (Agent)/RES PowerFuse Workspace Extender

RES Subscriber (Agent)/RES PowerFuse Workspace Extender

Expand RES Automation Manager (RES Wisdom)

RES Automation Manager (RES Wisdom)

Expand RES Virtual Desktop Extender

RES Virtual Desktop Extender

Collapse Administration Guides

Administration Guides

RES Automation Manager 2011

RES Automation Manager 2012

Service Orchestration 2011

RES Workspace Manager 2011

RES PowerFuse 2010

Q200077 Contacts folder is not displayed in Outlook address book

The "Contacts" folder is not displayed in the Outlook address book.

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Copyright © 1998-2011 Real Enterprise Solutions Development B.V. All rights reserved, U.S. Pat. No. "US 7,433,962", patents pending. RES, RES Workspace Manager, RES Automation Manager, the RES logo and the RES Workspace Manager Logo are registered trademarks of Real Enterprise Solutions Nederland B.V. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. All other product names, company names, marks, logos, and symbols are trademarks of their respective owners.